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  • 1.888.353.4643
  • 1.888.353.4643
  • BOOK A DEMO
Go 4-D Logo Go 4-D Logo
  • Our Story
  • Orthotics
  • AFOs
  • Diagnostic Tools
  • Get in Touch
  • NEWS
  • OUR STORY
  • ORTHOTICS
  • AFOS
  • DIAGNOSTIC TOOLS
  • GET IN TOUCH
  • BOOK A DEMO
  • 1.888.353.4643
Home/Support
SupportGo 4-D2021-01-13T16:08:27-05:00

Customer support articles

Support Services
  • Billing FAQs
  • Contact Us
  • Payment Methods
  • Warranties, Repairs, & Recovers
Marketing & Media
  • Marketing Resources
  • Media Coverage
Technical Articles
  • Backing Up Your Footscan Database
  • Entering Your Footscan Credentials
  • Footscan Computer Minimum Specs
  • Footscan Software Download
  • How to Install the Footscan Software
Ankle Foot Orthotics
  • AFO Billing Codes
  • Getting Started on Go 4-D 3D printed AFOs
  • AFO Ordering Portal
    • Creating an AFO Order (Step 1)
    • Creating an AFO Order (Step 2)
    • Creating an AFO Order (Step 3)
    • Creating an AFO Order (Step 4)
Orthotic Clinical & Design
  • Measuring Foot & Shoe Size Using Templates
  • Clinical Case Studies
  • Footscan Design Wizard
    • 1. General Info and Insole Composition
    • 2. General Corrections and Local Stiffness
    • 3. Heel Corrections
    • 4. Meta Corrections
    • 5. Forefoot Corrections & Confirming the Order
  • Our Story
  • Orthotics
  • AFOs
  • Diagnostic Tools
  • Get in Touch
  • NEWS
All Content Copyright © Go 4-D   |   16 - 500 Alden Road, Markham, Ontario L3R 5H5 Canada   |   1.888.353.4643

At Go 4-D our first commitment is to you, the patient. Your comfort and pain relief is why we do what we do, but we realize that sometimes a custom orthotic needs a minor adjustment to make it the perfect fit.

This is why Go 4-D offers you a 90-day satisfaction guarantee. If you are not 100% satisfied with your 3D printed custom orthotic, return to your foot specialist, who will work with us to make adjustments until it is perfect.

We also offer a 6-month warranty on the topcover and a 2-year warranty on the 3D printed shell against cracks or breakage. Please contact your foot specialist for more information.