Reboxing Scanners

How to Rebox your 3D and Pressure Plate Scanners   IMPORTANT: You are required to store the boxes in which the scanners were shipped.  The reason for this is to return the scanners for maintenance or in the unlikely event of repair.  If the boxes are not retained...

Billing FAQs

Billing FAQs   Rental Fees Your monthly orthotic system hardware rental fee is listed in your agreement.  The rental fee is calculated as $50 X your monthly volume commitment (i.e. 25 orders X $50 = $1,250.00). The rental fee is invoiced and due on the 1st of...

Warranties, Repairs, & Recovers

Orthotic Warranties, Modifications and Outside of Warranty Service   Orthotic Warranty 90 day patient satisfaction guarantee 2 year warranty on 3D printed shell 6 month warranty on top covers   Orthotic Modifications – Repairs and Recovers 3D printed...

Payment Methods

Payment Methods   We are happy to accept the following forms of payment: 1. ACH (Available to US Customers): Please email [email protected] to request this online payment option. 2. INTERACT (Available to Canadian Customers): Payments are to be sent to...