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Billing FAQs

By |2021-02-11T10:36:08-05:00January 27th, 2021|

Billing FAQs   Rental Fees Your monthly orthotic system hardware rental fee is listed in your agreement.  The rental fee is calculated as $50 X your monthly volume commitment (i.e. 25 orders X $50 = $1,250.00). The rental fee is invoiced and due on the 1st of each month.  Payment is automatically processed with your [...]

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Warranties, Repairs, & Recovers

By |2021-04-01T13:54:16-04:00January 25th, 2021|

Orthotic Warranties, Modifications and Outside of Warranty Service   Orthotic Warranty 90 day patient satisfaction guarantee 2 year warranty on 3D printed shell 6 month warranty on top covers   Orthotic Modifications - Repairs and Recovers 3D printed orthotics have all traditional orthotic modifications constructed and printed within the device.  There are no post printed/dispensed [...]

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Contact Us

By |2021-01-25T11:24:06-05:00January 20th, 2021|

Contact Us Hours of Operation Monday to Friday 9am-5pm Eastern Time   Phone Toll Free: 888-353-4643 Local: 289-870-4643   Email Customer Service: Billing: Sales:   Address Main Office: 16-500 Alden Road, Markham, Ontario, L3R 5H5, Canada US Distribution Office: 1830 Scout Pl, Ferndale, WA 98248, USA   Online   Key [...]

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Payment Methods

By |2021-03-31T10:36:24-04:00January 20th, 2021|

Payment Methods   We are happy to accept the following forms of payment: 1. ACH (Available to US Customers): Please email to request this online payment option. 2. INTERACT (Available to Canadian Customers): Payments are to be sent to Please reference the applicable invoice numbers or monthly statement to apply the payment to. [...]

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